Privacy Policy

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this Privacy Notice

This privacy notice provides information on how Roussos & Angelides collects and processes your personal data through your use of this website or other interactions with you, including when you sign up for our newsletter, apply to become a customer, request information, purchase a product or service, or submit your CV for a job vacancy.

This website is not intended for children, and we do not knowingly collect data relating to children.

Controller

Roussos & Angelides is the controller responsible for your personal data. If you have any questions about this privacy notice or your legal rights, please contact our Data Protection Officer (DPO):

Email: info@ra-valuers.com
Telephone: +357 25 738 777
Address: 6 Evagora Papachristoforou3030 Limassol, Cyprus

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data: name, marital status, title, date of birth, gender.
Contact Data: billing address, delivery address, email address, telephone numbers.
Financial Data: bank account and payment card details.
Transaction Data: details about payments and other details of products and services you have purchased from us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: preferences in receiving marketing from us and your communication preferences.
CV Data: information you provide when submitting a CV for a job vacancy.

We do not collect any Special Categories of Personal Data or information about criminal convictions and offenses.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you, including:

Direct interactions: You provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data using cookies and other technologies.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with:

Third Parties: Service providers, professional advisers, regulators, and other authorities.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. INTERNATIONAL TRANSFERS

We may transfer your personal data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure it is protected by ensuring at least one of the following safeguards is implemented:

Transferring to countries that have been deemed to provide an adequate level of protection by the European Commission.
Using specific contracts approved by the European Commission.
Transferring to providers based in the US that are part of the Privacy Shield.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time.

If you wish to exercise any of these rights, please contact our DPO.

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests.

10. GLOSSARY

LAWFUL BASIS

Legitimate Interest: The interest of our business in conducting and managing our business to give you the best service/product and the best and most secure experience.
Performance of Contract: Processing your data where it is necessary for the performance of a contract to which you are a party.
Comply with a legal or regulatory obligation: Processing your personal data where it is necessary for compliance with a legal or regulatory obligation.

THIRD PARTIES

Third Parties: Service providers, professional advisers, regulators, and authorities.